Terms and Conditions

Purchase

Add your favourite products to shopping cart and click the “Cart” symbol on the upper right side of the page. There you can take a final look on your products and pay. You do not have to create a user account, but it will definitely make your future purchases easier. Paying is possible by invoice, due date 7 days.


Delivery and transport

Orders are dispatched in at least 2 days. If you order a product that is currently not in stock, I'll let you know how long the product will take time to manufacture and deliver. For larger quantities (5+), I’ll write to you about the specific prices and delivery options.

Delivery options in Estonia are SmartPost (2.69€), Omniva Post24 (2.89€), DPD parcel terminal (2.15€) ja national post (3.05€).

You'll need to choose a suitable parcel terminal and the parcel will be delivered there. You’ll receive a text message containing a personal code. Enter the code in the parcel terminal computer, open the door and the parcel is yours.


International orders the prices are usually 5.50€ (EU countries) and 6.20€ (non-EU countries) and the delivery dates vary from 2-10 days depending on country. I can also send a package to a parcel terminal in Latvia, Lithuania and Finland, additional info on check-out.


Packaging

The bow tie is packed in a card-like package, also suitable for giving as a gift. Additional bubble-wrap envelope is used for transport.


Product return and exchange

You have the right to exchange the goods received for another product of the same price or return the product within 14 days. The products must be preserved in their original packaging, the product must be unworn and undamaged. Please inform me about the return and the reasons for it in advance via e-mail (maarja@kikilips.ee). The cost of returning goods shall be paid by the customer (except for defective products).


Security

Your personal information is confidential and will not be disclosed to third parties.